It is indisputable that communication in the educational process is extremely important. This implies good communication between educators and children, educators and professional team, educators and parents, that is, between all members of the educational community. In this paper I will show the importance of quality verbal and nonverbal communication. I will also show the difficulties and conflicts that educators can encounter in everyday communication with parents. The important feature of communication, apart from communicating a particular content, is the process of sending and showing emotions about the content involved, the emotion of the interlocutor, and the feeling about oneself. Successful communication helps us in creating better and upgrading the quality of relationships between the communicating members, helps us to better understand people and the situations we are in. It also helps in building trust and respect which enables us to address the issues we face every day. That is why people involved in the communication process must first master certain competences (like interpersonal competences, competences of understanding, etc.) in order to successfully prevent communication difficulties.