The topic of this work is lumbar pain syndromes in users of health care facilities. The paper presents the main features of lumbar pain syndrome, with special reference to the physiotherapy approach to treatment. In the research part of the paper, the results of a questionnaire conducted at the Health Care Institution in Dubrovnik among subjects with lumbar pain syndrome are presented. Aim: The main goal of this work was to determine the frequency of the occurrence of lumbar pain syndrome in users of the health care facility in Dubrovnik, including comorbidities and disabilities. Patients and methods: Respondents are patients of the health care institution in Dubrovnik who used its services from May to August 2022. The research was conducted using a questionnaire. The questionnaire consisted of 14 questions, the VAS pain scale, and the disability assessment using the so-called Aberdeen LBS scale. The questions in the questionnaire are open-ended and closed-ended. The questionnaire was filled out by 50 users of the health care facility in Dubrovnik. The results of the research are presented in tables and graphics. Results: The questionnaire was filled out by 23 males and 27 females. The smallest number of users is under 50 years old. More than half of the users of the health care institution's services do not have a diagnosed disease or injury related to the lumbar spine. More than half of the respondents have one or more comorbidities. The most common comorbidity is diabetes. Most of the patients did not have intense lumbar or radicular pain at the time of the survey.