The term communication comes from the Latin word communicatio, which in translation means communication, conversation. The importance of communication in business communication is that it is a vital part of business, organization and management itself. There are two types of communication, verbal and non-verbal. Nonverbal communication has many definitions. It can be summarized as all non-verbal stimuli in communication that have a message value for the communicator. In this final paper, the elements of non-verbal communication, and interpretation, physical features of body parts, clothing as a form of non-verbal communication, features of the environment and spatial communication, temporal communication, paralinguistic features and the halo effect are extensively covered. Business meetings and features of business meetings are defined. The activity, organization and business meetings of the waste management company were explained and a hypothesis for the research was put forward, which is based on the assumption that people are generally familiar with the concept of non-verbal communication, but most do not notice such a way of communication, and even fewer people know how to interpret non-verbal communication. A survey of 46 employees of a company dealing with waste management was conducted, and the hypothesis was largely confirmed.