This final paper will emphasize the importance and significance of corporate social responsibility (hereinafter CSR), and the importance and significance of its application in the management of the company. The main goal of this paper is to investigate whether there is an impact of the application of CSR on the quality system on the example of SB Naftalan (hereinafter SB Naftalan). SB Naftalan, as an institution that is part of the health system of the Republic of Croatia, has introduced a certified quality management system ISO 9001: 2015. The paper will use the method of description, a simple procedure of describing facts, processes and objects. The inductive method will try to reach general conclusions by systematically applying the inductive method of inference based on the analysis of individual and concrete facts. The deductive method will be used to draw special and individual conclusions from generally known and accepted facts. In the practical part, the method of analysis will be used, which performs the process of scientific research by breaking down complex concepts, judgments and conclusions into their simpler parts and elements. The interview method was used in meetings with the director of SB Naftalan. In conclusion, a method of comparison will be used, through which, based on certain elements important for monitoring the quality system and the same or similar elements expected in the framework of corporate social responsibility (hereinafter CSR), some important guidelines for good and transparent management will be indicated for good and transparent management of the institution. Based on the Rules of Procedure of the Naftalan Special Hospital, with the application of socially responsible business guidelines and a certified quality management system ISO 9001: 2015. and research conducted, both among staff and among patients, the paper will try to show the importance of synergistic action of these elements for the most successful business